Business employ the services of advisors and consultants who offer specialist services on key issues pertaining to the business. In order for these services to be used, a business must realise it lacks certain expertise and therefore must seek that expertise externally.
The areas of specialisation which the consultants cover include:
- Financial and management controls
- Information technology
- Quality management
- Human resources
- Marketing
- Manufacturing and business services
In reality, however, any sector of business will likely have an employment agency supplying it. This would be the definition of a niche market that someone would have filled.
From the very outset, the role of the consultant and advisor needs to be clearly defined. The objectives should be set out in writing before the consultant begins their work.
Consultants are taken on for both long and short periods, with the fee decided and the reference terms agreed.
Consultants need to work in unison with the business employees to effectively accomplish the goals, objectives and plans of the business.
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